Returns & Exchanges

At Something Went Wrong, we believe your style should be effortless, even when the fit isn't quite right. We offer a 30-day window for returns or exchanges on all unworn items with original tags attached.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it to the outside of your package over any old shipping marks.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing